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Privacy Policy

Last updated: 13 December 2025

What This Policy Covers

This Privacy Policy explains how Operation Angels, Inc. (“we,” “us,” or “our”) collects, uses, and protects personal information when you: 

    • Browse our website 

    • Make donations

    • Submit program or grant applications  

    • Create an account or communicate with us  

This Policy applies only to our website and services that link to it. It does not apply to third-party websites or offline activities.

By using our website, you agree to this Policy.

Information We Collect

Information collected from all visitors:

    • General location information (city, state, country)  

    • Device and technical information (IP address, browser type, operating system, usage data)  

Information collected only when you interact with us:

    • Contact and account information (name, email, postal address, phone number)  

    • Donation information (amount, date, and payment method*)

    • Application and account history  

    • Information you choose to provide in applications, forms, emails, or messages  

*We do not store full payment card numbers. Donations are processed by PCI-compliant payment processors.

We may also collect aggregated or statistical information that does not identify you.

How We Collect Information

We collect information in three ways:

    1. Directly from you when you donate, apply for a program or grant, create an account, or contact us.  

    1. Automatically through cookies, web beacons, and similar technologies when you use our website or open emails from us.  

    1. From service providers that support website functionality, applications, or payment processing. 

You can adjust cookie settings in your browser. We do not use cookies for targeted advertising.

Web beacons help us understand whether emails have been opened and which content is most useful to recipients. You may disable image loading in your email settings to prevent email tracking. 

How We Use Information

We use personal information to:

    • Provide, operate, and improve our website and services  

    • Process donations and applications  

    • Communicate with you about your account, applications, or donations  

    • Maintain security and prevent fraud 

    • Comply with legal and reporting obligations  

    • Carry out any other purpose you authorize  

We do not sell personal information or share it for targeted advertising.

How We Share Information

We may share your information:

    • With service providers (such as email platforms, website hosting services, and payment processors) who support our operations 

    • With your consent

    • To comply with law or legal requests  

    • To protect our rights, users, and website security  

We may share aggregated data that does not identify you.

Your Privacy Choices

    • Cookies: You may block or delete cookies through your browser settings.  

    • Location data: You may disable location permissions in your device settings.  

    • Email tracking: You may disable image loading in your email settings to prevent email tracking.

    • Marketing emails: You may unsubscribe from promotional emails using the link in any message or by emailing us at hello@operationangels.org.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no system is completely secure. Please use caution when sending information over email or other unsecured channels. In the event of a data breach, we will notify affected individuals as required by applicable law.

Data Retention

We keep personal information only as long as necessary for the purposes described here or as required by law. Grant records and donation information may be retained for legal, tax, or audit requirements. When no longer needed, we delete, de-identify, or securely destroy information.

Children

Our website and services are not intended for children under 18. We do not knowingly collect personal information from anyone under 18.  

Your State Privacy Rights

Depending on your state of residence, you may have the right to:

    • Access personal information we maintain about you  

    • Request a portable copy of that information  

    • Correct inaccurate personal information  

    • Request deletion of your personal information  

These rights vary by state and may apply only in certain situations.

To submit a request to exercise these rights, email us at: hello@operationangels.org. We will respond as required by applicable law.  

We honor Global Privacy Control (GPC) signals where required by law.

International Visitors

Our website and services are operated in the United States. If you access them from outside the U.S., your information will be transferred to and processed in the United States, which may have different data protection laws than your country. By using our website and services and providing personal information, you consent to this transfer and processing.

For visitors in the European Economic Area or United Kingdom, you have additional rights under GDPR, including the rights to access, correct or delete your personal information, to object to processing, to withdraw consent at any time, and to lodge complaints with supervisory authorities. To exercise these rights, please email us at hello@operationangels.org.

Changes to This Policy

We may update this Policy from time to time. We will post the updated Policy on our website with the new “Last updated” date.

Contact Us

If you have questions about this Policy or our practices, please email us at: hello@operationangels.org.